Customer Care
Click here to request an appointment at a branch
Tyler: 903.531.7111
Austin: 512.381.2322
Fort Worth: 817.335.6664
Longview: 903.234.4250
Toll-Free: 877.639.3511
7:30am-7pm (M-F)
9am-4pm (Sat)
24 Hour Touch-Tone Banking:
(Toll-Free) 888.567.3043
Mailing Address
P.O. Box 1079
Tyler, TX 75710-1079
Report a Lost or Stolen Card
Advantage Check Card: 800.528.2273
Credit Card: 800.558.3424 (Consumer) 866.552.8855 (Business)
Prepaid Reloadable, Payroll or Gift Cards: 888.621.1397
Click here for our 2020 Holiday Schedule
Southside Bank's Routing Number: #111923607
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