You work hard for your money, so using it should be easy. The Southside Bank debit card backed by Mastercard® is the convenient and secure way to spend.
Accepted anywhere Mastercard® is accepted. Benefits also include Mastercard ID Theft Protection™, extended warranty, and price protection.
Use contactless payment technology wherever you see the contactless symbol. Stay hands-free and gain an added layer of security.
Compatible with Apple Pay® and other mobile wallet providers. Use your smartphone, tablet, or smart watch to pay anywhere mobile wallet payments are accepted. Learn more.
Gain peace of mind. The Southside Bank Card Controls offer security and control, right in your pocket. Learn More.
Ready to order a debit card? Just call us at 877.639.3511 or send a secure message in Online Banking.
To ensure uninterrupted card use, let us know your travel plans by submitting a travel notification through Online Banking in the services tab or by calling 877.639.3511.
Whether you're showing off your school spirit or choosing a card design that features the great outdoors of Texas or various artistic themes, you can customize your card to stand out from all the others.
1. Look for the contactless pay icon at checkout.
2. Tap or wave your card near the machine.
3. When the machine beeps or the green light blinks, your payment is complete.
Yes. Simply insert your card or swipe the magnetic strip on the back of the card like you would normally. Online purchases will work just like they did with your previous card.
If a terminal accepts contactless payments, it should include a symbol for contactless payments.
No, contactless payment availability may vary depending on merchant preferences, transaction location, payment terminal, or purchase amount. Some merchants may ask for your signature or PIN.
Yes, you can still use your card to make cash withdrawals and more at Southside Bank ATMs and ITMs. Find an ATM or ITM near you at southside.com/locations.
Contactless payment technology provides an extra layer of protection, but you should still continue to:
- Shop with companies you trust
- Monitor your account closely
- Never write your PIN number on your card
- Report a lost or stolen card immediately 24/7 by calling toll-free 877.639.3511 and following the voice prompts.
The tap-and-pay technology in your Southside debit card is linked directly to the chip for a more secure payment. A merchant terminal may not support this more enhanced version of contactless payments, and you may have to insert your card to use the chip for payment.
A contactless payment, also known as tap-and-pay, is a quick and secure way to perform a debit card transaction. The card information is stored on the chip itself and uses radio-frequency identification or near-field communication for making secure payments.
To change your PIN on your debit card, please contact the change PIN hotline at 800.992.3808. This number is available 24/7.
To update your PIN, call our 24/7 support line at 800.992.3808.
If your debit card is damaged, please contact our Customer Care team to order a replacement card at 877.639.3511. You may also submit a card replacement through Online Banking by selecting Services > Card Replacement > Card Damaged.