Contact Us

Customer Care

Click here to request an appointment at a branch

Click here to make a loan payment (formerly Fast Pay)

Tyler: 903.531.7111
Austin:  512.381.2322
Fort Worth: 817.335.6664
Longview: 903.234.4250

Toll-Free: 877.639.3511
7:30am-7pm (M-F)
9am-4pm (Sat)

24 Hour Touch-Tone Banking:
(Toll-Free) 888.567.3043

Mailing Address
P.O. Box 1079
Tyler, TX 75710-1079

Report a Lost or Stolen Card

Debit Card: 800.472.3272
Credit Card: 800.558.3424 (Consumer)   866.552.8855 (Business)
Prepaid Reloadable, Payroll or Gift Cards: 888.621.1397 (Log In)

Click here for our 2023 Holiday Schedule

Southside Bank's Routing Number: 111923607

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