Southside Bank

In observance of Martin Luther King, Jr. Day on Monday, January 20, 2020, all traditional branches will be closed. Grocery store locations and the Customer Care center will be open 9am-4pm.
Southside Bank

Activation for MasterCard SecureCode is now automatic and registration is no longer required for Southside Bank debit cardholders.  If a transaction is presented to the bank for authorization where the transaction details do not match what we have on record, you may be required to authenticate the transaction using a One Time Passcode (OTP) that will be sent to the mobile number that is on file. 

Contact our Customer Care with any additional questions at our Toll-Free line at 877.639.3511 or send us a secure email

MasterCard SecureCode FAQ