Mobile Deposit
Deposit checks in minutes right from your phone.
Your money on your time. Deposit checks by taking photos with your phone instead of taking the time to drive to a branch. Mobile deposit is available to you at no charge with an eligible Southside Bank checking or savings account.*
Getting started with
mobile deposit is easy.
1. Download the Southside Bank mobile app in the App Store® or Google Play™.
2. In the main menu, select "Services" then "Mobile Deposit Enroll."
3. Follow the instructions to accept the Terms and Conditions.
Make a mobile deposit in just a few steps.
1. Log in to the Southside Bank app.
2. In the main menu, select "Transactions"
3. Select "Mobile Deposit"
4. Select the account where you want to deposit your check.
5. Enter the dollar amount of the check.
6. Take a picture of the front and back of the endorsed check (Endorsement must be written – “For Mobile Deposit Only Southside Bank”).
7. Submit the deposit for review.
Mobile Deposit FAQs
Mobile deposit is the ability to deposit a check using the Southside Bank mobile app and the camera on your smart phone.
To make a mobile deposit, please follow these steps:
1. Log in to the Southside Bank mobile app and select “Mobile Deposit.”
2. Select the account where you want to deposit your check.
3. Enter the amount of the check.
4. Take a picture of the front and back of the endorsed check (Endorsement must be written – “For Mobile Deposit Only Southside Bank”).
5. Verify your deposit information and submit for review.
Mobile deposit works on most iPhone® and Android™ phones, iPod Touch™ devices, and iPad™ devices.
If you are using mobile deposit on a smart phone or mobile device, your device must have the following capabilities:
- Operating System: iOS (14.0+) or Android (version 13+)
- Camera Specs: Rear-facing, auto focus, 5+ megapixel resolution (Note: devices without a rear-facing camera will not support mobile deposit functionality)
- Connectivity: 4G/5G, LTE/Wi-Fi
- Display Resolution: 1024x768+
No, Southside does not charge for this service! However, your mobile carrier's data charges may apply.
Mobile deposits made before 6 p.m. will be processed the same business day. Mobile deposits made after 6 p.m., on weekends, or on holidays will be processed the next business day.
After you receive confirmation that your check has been accepted for processing, store the paper check in a safe place. After 20 days have passed and you receive confirmation that your funds have been deposited into your account, write “VOID” on the face of the check and destroy the check.
If your mobile deposit was accepted prior to 6 p.m., your mobile deposit will generally be available to you the next business day. Mobile deposits made after 6 p.m., on weekends, or on holidays will generally be processed the next business day. All mobile deposits are subject to review, and funds from your mobile deposit may not be available for immediate withdrawal.
All images for mobile deposits are reviewed for clarity and completeness. If an error is detected, the mobile app will prompt you to retake the photo. Follow these tips to help ensure a good photo is taken:
- Find a well-lit area.
- Place the check on a plain, dark surface.
- Remove objects or other items from view.
- Make sure all four corners of the check are visible.
- Use the guides built into the app to help you line up the picture.
- Position the camera directly above the check (not at an angle).
You can submit one check per mobile deposit. However, you may submit as many mobile deposits as you would like, up to the mobile deposit limit(s).
Yes, limits are found in the Southside Bank Mobile Deposit Addendum. The addendum can be found in the Southside Bank mobile banking app by selecting Menu > Mobile Deposit Enroll.
* Your mobile carrier's data charges may apply. In order to enroll in the Service, you must be an authorized signer or an owner either individually or jointly of a Southside Bank deposit account that is eligible for this service and be approved by Southside Bank. You must have be a Southside Bank customer and in good standing with no returned deposited items within the last 90 days or since account opening, whichever is shorter. We reserve the right to change the qualifications at any time without notice. We reserve the right to change, suspend or discontinue the service or to terminate your use of the service, in whole or in part, immediately and at any time without notice.
