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Memorial Day - Monday, May 28th: All Traditional Branches and Motor Banks Closed. All Grocery Store locations will be open 9am - 4pm. Customer Care Center open 9am-4pm at 877.639.3511 or 888.608.7787 (Lufkin area).

Identity Theft

What is it?

It is the act of using someone's personal information illegally and without their knowledge to obtain bank accounts, credit cards or loans. The victim usually does not know this has occurred until they receive a past due or delinquent notice for items that have been purchased in their name.

How do they get my information?

These are just a few of the ways thieves can obtain your information.

What can I do to protect myself?

If I become a victim, what should I do?